WhatsApp & SMS
IntegrationWhatsApp & SMS
Automated notifications that keep customers informed
Reach customers where they are. ZypherTech integrates WhatsApp Business API and bulk SMS providers with your ERP, clinic system, school portal, or custom app— for invoice delivery, appointment reminders, payment alerts, OTP verification, and operational notifications.
Key benefits
- Higher open rates than email alone for time-sensitive messages
- Automated triggers from ERP or app events
- Consistent branding and message templates
- Reduced manual follow-up for staff
What we deliver
- WhatsApp Business API or SMS provider integration
- Message templates and trigger rules
- Webhook and queue setup for reliable delivery
- Opt-in and consent workflow guidance
- Monitoring and support documentation
Use cases by sector
Healthcare
- Appointment reminders
- Lab result ready notifications
Education
- Fee due reminders
- Exam or event announcements
Logistics & retail
- Delivery updates
- Order confirmation SMS
How we deliver this integration
- 1
Define message flows
List events, templates, and audiences for each notification type.
- 2
Connect providers
Integrate WhatsApp Business API or SMS gateway with your systems.
- 3
Automate triggers
Wire ERP or app events to send messages on schedule or in real time.
- 4
Test & optimize
Validate delivery, rate limits, and fallback channels before go-live.
Mobile Money & Payments
E-Commerce ↔ ERPNext
FAQQuestions about WhatsApp & SMS
Yes. We integrate with WhatsApp Business API providers and connect them to your application workflows, subject to Meta and provider approval requirements.
We work with established SMS gateways such as Africa's Talking, Twilio, or local bulk SMS providers depending on your budget and delivery needs.
We help you design opt-in flows and template usage that align with provider policies and sensible customer communication practices.
+260 971 488 377
support@zyphertechsolutionszm.com
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